At Jagdamba Global Trade, we are committed to delivering your products efficiently and securely. This Shipping Policy outlines the terms and conditions governing the shipment and delivery of products ordered through our website.
1. General Information
1.1 All orders are subject to availability. In case of any issues with stock, we will notify you promptly.
1.2 Shipping timelines are estimated and may vary based on factors such as location, customs clearance, and logistical constraints.
2. Shipping Locations
2.1 We ship to mostly all major countries and comply with all relevant import/export regulations.
2.2 Certain regions may have restrictions or additional requirements for shipping. Please ensure compliance with local regulations for importing goods.
3. Shipping Costs
3.1 Shipping charges depend on the product's weight, size, destination, and shipping method chosen. These will be displayed at checkout.
3.2 Additional charges (e.g., customs duties, import taxes, or clearance fees) may apply and are the responsibility of the customer.
4. Delivery Timelines
4.1 Estimated delivery times:
4.2 Delivery timelines are estimates and may vary due to factors such as customs delays, public holidays, or natural events.
5. Order Tracking
5.1 Once your order is shipped, you will receive a tracking number via email.
5.2 You can track your order through the carrier’s website or the tracking section on our website.
6. Customs and Duties
6.1 Customers are responsible for understanding their country’s customs regulations.
6.2 Any customs fees, import duties, or taxes levied by the destination country are payable by the customer.
7. Lost or Damaged Shipments
7.1 If your order is lost or arrives damaged, please contact us at jagdamnaglobaltrade@gmail.com within 7 business days of receiving the package.
7.2 For damaged shipments, please provide photographic evidence to expedite resolution.
8. Returns and Refunds
8.1 Returns and refunds are governed by our Refund and Cancellation Policy, available here.
8.2 Shipping fees for returned items are the responsibility of the customer unless the return is due to an error on our part.
9. Changes to the Shipping Policy
We reserve the right to amend this policy at any time. Changes will be effective upon posting on this page.
For any questions regarding this policy, please contact us at jagdambaglobaltrade@gmail.com or +91 8487817116 or +91 8320888487